Bookings

Restaurant booking automation

An automated booking system that takes reservations however customers get in touch — phone, email, SMS, Instagram DM — and lands them in your floor plan with confirmations, reminders and no-show prevention baked in.

Join the waitlist See how Calso works

Bookings shouldn't need a dedicated person.

•Booking enquiries come in five different channels and somebody has to reconcile them.
•No-shows cost 8–12% of revenue and feel unavoidable.
•Last-minute cancellations leave tables empty because nobody has time to fill them.
•Confirming tomorrow's bookings eats 30 minutes of a manager's evening.
•Customers expect a reply in five minutes and get one in five hours.

The Calso solution

Every booking, every channel, auto-managed.

Calso unifies phone, email, SMS, web form and social DMs into one booking pipeline. It confirms availability, takes the reservation into your booking system, sends reminders on your schedule, re-fills cancellations via your waitlist, and chases no-shows automatically.

Takes bookings on every channel

Phone, email, SMS, Instagram DM, website form. All pipe into one booking flow.

Smart reminders cut no-shows

Timed SMS and email reminders with easy confirm/cancel links. Most venues cut no-shows by 40–60%.

Auto-fills cancellations

When a booking cancels, Calso messages the waitlist and offers the slot. Empty tables become rare.

Handles the edge cases

Group bookings, allergy notes, special occasion flags, pram access — Calso asks the right follow-up questions.

52%

average no-show reduction

28 min

saved per night on booking admin

12%

more revenue from re-filled cancellations

How it works

Setup in under an hour. Running forever.

  1. 1

    Connect your booking system

    ResDiary, Now Book It, SevenRooms, OpenTable — or direct into a calendar if you don't use one.

  2. 2

    Route your channels

    Phone number, booking email, SMS line, Instagram DMs — point them at Calso.

  3. 3

    Set your reminder style

    We'll ship with sensible defaults (24h and 2h reminders, polite tone) — tune anything from the dashboard.

Works with

ResDiaryNow Book ItSevenRoomsOpenTableGoogle CalendarInstagramWhatsAppSquare

Common questions

Will customers know they're talking to AI?+

Calso is transparent when asked — but it sounds natural enough that most customers don't wonder. For SMS and email, the tone matches your brand voice.

Does it work with my existing booking software?+

Yes — Calso has native integrations with Australia's main booking platforms and can push bookings into any system with an API or a calendar feed.

Can it take deposits?+

Yes — Calso can collect deposits for group bookings or peak-time reservations via Stripe Link during the booking conversation.

Related solutions

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No-show protection

No-show prevention for restaurants

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Get restaurant booking automation running in your venue.

Founding venues get early access, priority onboarding, and a direct line to the team. Limited spots.

Join the waitlist