Bookings

Restaurant booking automation

An automated booking system that takes reservations however customers get in touch, whether by phone, email, SMS or Instagram DM, and lands them in your floor plan with confirmations, reminders and no-show prevention baked in.

Bookings shouldn't need a dedicated person.

Booking enquiries come in five different channels and somebody has to reconcile them.
No-shows cost 8–12% of revenue and feel unavoidable.
Last-minute cancellations leave tables empty because nobody has time to fill them.
Confirming tomorrow's bookings eats 30 minutes of a manager's evening.
Customers expect a reply in five minutes and get one in five hours.

The Calso solution

Every booking, every channel, auto-managed.

Calso unifies phone, email, SMS, web form and social DMs into one booking pipeline. It confirms availability, takes the reservation into the Calso dashboard, sends reminders on your schedule, re-fills cancellations via your waitlist, and chases no-shows automatically.

Takes bookings on every channel

Phone, email, SMS, Instagram DM, website form. All pipe into one booking flow.

Smart reminders cut no-shows

Timed SMS and email reminders with easy confirm and cancel links, so a guest who cannot make it tells you instead of just not turning up.

Auto-fills cancellations

When a booking cancels, Calso messages the waitlist and offers the slot. Empty tables become rare.

Handles the edge cases

Group bookings, allergy notes, special occasion flags, pram access. Calso asks the right follow-up questions.

How it works

Setup in under an hour. Running forever.

  1. 1

    Connect your booking system

    Bookings land in the Calso dashboard, and the caller gets a confirmation SMS. Calso does not write into a third-party booking platform or a POS.

  2. 2

    Route your channels

    Phone number, booking email, SMS line, Instagram DMs. Point them at Calso.

  3. 3

    Set your reminder style

    We'll ship with sensible defaults (24h and 2h reminders, polite tone). Tune anything from the dashboard.

Works with

SquareXeroDropboxSMS + email confirmations

Common questions

Will customers know they're talking to AI?+

Calso is transparent when asked, but it sounds natural enough that most customers don't wonder. For SMS and email, the tone matches your brand voice.

Does it work with my existing booking software?+

Yes. Calso has native integrations with Australia's main booking platforms and can push bookings into any system with an API or a calendar feed.

Can it take deposits?+

Yes. Calso can collect deposits for group bookings or peak-time reservations via Stripe Link during the booking conversation.

Get restaurant booking automation running in your venue.

Founding venues get early access, priority onboarding, and a direct line to the team. Limited spots.

Get started