No-show protection

No-show prevention for restaurants

No-shows cost the average Australian full-service restaurant 8–12% of revenue. Calso cuts that in half with smart reminders, frictionless confirm/cancel, conditional deposits and automated re-fills.

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No-shows aren't random — they're predictable and preventable.

•Standard booking reminders are generic, get ignored, and don't account for real-world behaviour.
•Cancellations that come in late leave empty tables with no time to re-fill.
•Taking deposits for every booking feels aggressive to regulars — but needed for groups.
•Managers don't have the time to chase every unconfirmed booking before service.

The Calso solution

A layered defence against empty tables.

Calso applies the right intervention at the right time: a conversational reminder 24 hours out, a confirm/cancel nudge 2 hours out, a conditional deposit for higher-risk bookings (large groups, peak slots, first-time guests), and instant waitlist activation for any late cancellation.

Smart reminders

Conversational SMS at the right moment, not a copy-paste template. Tunable tone per venue.

Conditional deposits

Required only where needed — large groups, peak slots, first-time guests — not for regulars and small bookings.

Instant re-fill

Late cancellation? Calso offers the slot to your waitlist within 60 seconds, often filling tables same-day.

No-show scoring

Each booking gets a risk score based on history and context. High-risk bookings get extra confirmations.

52%

avg. no-show reduction

68%

of late cancellations re-filled

$11k

avg. recovered revenue per restaurant per year

How it works

Setup in under an hour. Running forever.

  1. 1

    Connect your booking system

    Calso pulls in every confirmed booking and reads your floor plan, turn-times and waitlist.

  2. 2

    Set your deposit rules

    When to require, how much, for which party sizes — Calso enforces it quietly at booking time.

  3. 3

    Let it run

    Reminders, cancellations, re-fills all run autonomously. You see a daily summary and any exceptions.

Works with

ResDiaryNow Book ItSevenRoomsOpenTableStripeSMS

Common questions

Will regulars hate this?+

No — because Calso reserves the deposits for bookings that actually warrant them. Your 2-top regular on a Tuesday never sees one. Your group of 12 on Valentine's Day does.

What about walk-ins?+

If you cancel a booking and have no waitlist, Calso can optionally push the availability to Google and your website in real-time to attract walk-in demand.

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Get no-show prevention for restaurants running in your venue.

Founding venues get early access, priority onboarding, and a direct line to the team. Limited spots.

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