How it works
How Calso answers the calls you miss
When you are with a client, on the tools or closed, the calls you can't pick up go to Calso instead of voicemail. It answers the caller's questions from your own website and Google listing, takes their name, number and what they need, and texts it to you straight away.
You keep your own number. Calso is for any local business that misses calls: salons, barbers, tradies, mechanics, cleaners, clinics, trainers, accountants, shops and venues.
From $99 a month · 30-day money back from your first payment · No lock-in
On a call
What happens when a call goes unanswered
Four steps, and you only come into it at the end.
- 01
You can't get to the phone
You're with a customer, under a car, up a ladder or closed for the night. Instead of ringing out to voicemail, the call goes to your Calso number.
- 02
Calso answers with your business name
It handles the usual questions in plain, friendly Australian English: your hours, prices, services, where you are and your policies, taken from your own website, Google listing and setup interview.
- 03
It takes the message or the request
An appointment, a quote, a job or a call back: Calso takes the caller's name, number and what they need. For cafes, restaurants and bars it also takes the table booking on the call.
- 04
You get a text straight away
The details land on your phone as a text, so you can call back when you get a minute. If Calso didn't know an answer, it told the caller so and passed the question to you. It never guesses.
Why the missed ones matter
Voicemail asks the caller to do the work: leave a message, then wait for you to call back.
People also look you up when you're shut. In the Calso Directory's visitor log (Google visits from Saturday 24 to Monday 26 October 2026, a sample heavy on the weekend), 55% of visits to a beauty or personal care business's page came while that business was closed. For trades and construction it was 44%, and for food and drink 46%.
Setting it up
Usually set up in under 15 minutes
No call to book and nothing to install. You do it yourself, at your own pace.
- 1
Create your account
Start at calso.com.au/onboarding. Setup usually takes under 15 minutes and saves as you go, so you can stop and come back to it.
- 2
Calso reads your website and Google listing
Paste in your website and your Google Maps link. Calso reads what they say about your hours, services, prices, location and policies. No website? Your Google listing is enough to start.
- 3
Answer a short setup interview
Calso asks about anything your website and listing don't cover. Type your answers, or answer by voice if you prefer.
- 4
Get your Calso number and choose a plan
You get your Calso number, an Australian number for your business. Then you choose Starter ($99 a month) or Pro ($199 a month). Nothing is charged before this step.
- 5
Forward the calls you miss
Set your phone to send unanswered calls, and calls that come in while you're on the line, to your Calso number. Callers still dial your usual number. Turn forwarding off any time to undo it.
Not ready to do it now? Leave your details and we'll email you the link to set it up.
Your call
What you stay in control of
Your number stays yours
Callers keep dialling the number they already know. Calso only gets the calls you forward to it.
Start with the calls you miss
Forward only the calls you don't answer, or every call if you'd rather. Turn forwarding off and your phone works exactly as it did before.
See and change what it knows
Your dashboard lists everything Calso knows about your business. Change a line, add one or delete one, and that is what it answers from.
It never pretends to be you
If a caller asks, Calso says it is an AI assistant. It won't make up a price or promise anything you haven't told it.
No lock-in
Cancel any time. If Calso isn't right for you, tell us within 30 days of your first payment and we'll refund every dollar.
Who it's for
Any local business that misses calls
Pick yours to see what its callers usually want, and what Calso does with those calls.
- Hair salons
- Barbers
- Beauty salons
- Nail salons
- Massage therapists
- Physiotherapists
- Plumbers
- Electricians
- Builders
- Cleaners
- Gardeners and landscapers
- Mechanics
- Pet groomers
- Dog trainers
- Driving schools
- Accountants
- Restaurants
- Cafes
- Bakeries
- Bars and wine bars
- Brunch spots
- Caterers
Not listed? See every kind of business or read the use cases. If your callers mostly want answers, an appointment, a quote or a call back, Calso fits.
Plans
Two plans. The same Calso.
Both do everything on this page. They differ only in how many calls a month they are sized for.
Starter
$99 a month
Paid monthly.
Sized for about 100 answered calls a month. Suits a business that misses a few calls a day.
Pro
$199 a month
Or $1,980 a year ($165 a month).
Sized for about 500 answered calls a month, for a busier phone.
Go over and calls are still answered. Nothing is cut off and nothing is charged extra, and you can move to Pro any time.
30-day money back from your first payment. No lock-in. See pricing
Questions
What owners ask first
Will it work for my kind of business?
If your callers mostly want answers, an appointment, a quote, a job or a call back, yes. Calso answers from your own website, Google listing and setup interview, so it talks about your business rather than reading a generic script. Cafes, restaurants and bars also get table bookings taken on the call.
Is this the same as my listing in the Calso Directory?
No. Your directory listing comes from your Google listing and needs no account: you don't have to sign up to stay listed. Calso is a separate, paid service that answers the calls your business misses.
Do I keep my number?
Yes. You forward the calls you don't answer to your Calso number. Callers still dial your usual number, and turning forwarding off undoes it.
What happens when Calso doesn't know the answer?
It doesn't guess. It tells the caller it will pass the question on, takes their name, number and question, and texts it to you.
Can it book appointments into my booking system?
No. Calso doesn't connect to booking or job software such as Fresha, Timely or ServiceM8. It takes the request with the caller's name, number and what they're after, and texts it to you so you can book it in. Venues are the one exception: Calso takes their table bookings itself.
Will callers know it's an AI?
If a caller asks, Calso tells them it is an AI assistant for your business. It never claims to be a person.
Do you record my calls?
No. Calso doesn't keep audio recordings of calls. What you get is the text with each caller's details.
What does it cost?
Starter is $99 a month, sized for about 100 answered calls a month. Pro is $199 a month or $1,980 a year, sized for about 500. Go over and calls are still answered, with nothing cut off and nothing charged extra. Both come with 30-day money back from your first payment, and you can cancel any time.
More in the FAQ.
Stop sending callers to voicemail.
Setup usually takes under 15 minutes. You keep your number, and nothing is charged until you choose a plan.
From $99 a month · 30-day money back from your first payment · No lock-in
Not ready to do it now? Leave your details and we'll email you the link to set it up.