Calso for cafes

Answers the phone while you're on the machine.

Calso is an AI phone answerer for Australian cafes. When both hands are on the coffee machine and the phone rings out, the call goes to Calso instead. It answers questions about your hours, menu and dietary options from your own website and Google listing, takes table bookings if you take them, and texts you catering and order requests straight away. You keep your own number.

From $99 a month · 30-day money back from your first payment · You keep your number

The calls cafes miss

  • Both hands on the group head, a line out the door, and the phone ringing.
  • Callers ask if you're open, whether you do gluten-free or vegan, if dogs are allowed outside and if you take bookings.
  • Catering and big orders come by phone, often in the middle of the morning rush.

A missed call to your cafe

Calso answered
CallerHi, are you open Monday? And can I book a table for six for brunch?
CalsoWe're open Monday from 7. A table for six is fine. What time were you thinking?
Caller10am. My name's Rob.
CalsoDone, Rob: Monday at 10, six people. What's a good mobile for the booking?

What lands in your bookings

Monday 10:00am, 6 people, Rob, 0491 574 632.

Written example of a typical call, not a recording

What Calso does on those calls

  • Answers questions about your hours, menu, dietary options, parking and dogs, from your website, Google listing and setup interview.
  • Takes and manages table bookings, if you take them.
  • Takes catering and order requests (what, how many, when, pick-up or delivery) and texts them to you.
  • Says it's an AI assistant if anyone asks. It never pretends to be a person.

What it won't do

  • It doesn't take payment, so you confirm catering orders and collect payment your usual way.
  • It doesn't connect to your POS or any online ordering system.
  • It doesn't record calls, and it never guesses: what it doesn't know becomes a message for you.

How your cafe gets set up

  1. 01

    Calso reads what you've published

    Sign up with your business name. Calso reads your website and Google listing for your hours, services, prices and policies.

  2. 02

    A short setup interview

    Typed, or by voice if you'd rather. It covers what your website doesn't say, and how you want messages and requests taken.

  3. 03

    Forward the calls you miss

    You get your Calso number and choose a plan. Then set your phone to forward the calls you don't answer. Customers keep ringing your usual number.

Setup usually takes under 15 minutes, because Calso reads your website and Google listing first. Nothing is charged until you choose a plan. To undo it, turn call forwarding off.

From the Calso Directory

Cafes in the Calso Directory

19,265

cafes listed, in 128 cities and towns

115 hrs

a week the typical one is closed, against about 53 open (98% list their hours)

53%

of 262 Google visits to cafes' pages came while the business was closed

Most cafes in the directory open on Sundays, so the weekend never gives the phone a day off.

The visit figure counts Google visits to business pages in the Calso Directory from Saturday 24 to Monday 26 October 2026, set against each business's listed hours in its own state's time. It was a weekend-heavy sample, so read it as a sign of when people look businesses up, not a rule for every week. Each of those visits was someone who might have called.

Where they're listed most: Sydney (4,441), Melbourne (4,038), Brisbane (1,822), Perth (1,591), Adelaide (926), Gold Coast (672). Listings and hours as published in the directory, October 2026.

See cafes ranked in the Calso Directory

Your directory listing needs no account. Calso, the phone answerer, is a separate paid service.

Which plan suits your cafe

Starter is sized for about 100 answered calls a month, roughly three a day. Start there if the phone only rings out when you're on the machine. Go over and calls are still answered, with nothing cut off or charged extra, and you can move to Pro, sized for about 500, any time.

Starter

Suggested for cafes

$99 a month

Sized for about 100 answered calls a month.

Pro

$199 a month

or $1,980 a year ($165 a month)

Sized for about 500 answered calls a month.

Both plans are the same Calso. Go over and calls are still answered, with nothing cut off and nothing charged extra, and you can move to Pro any time. 30-day money back from your first payment. No lock-in, cancel any time.

Questions cafes ask

It can be. Calso answers "are you open", "do you do vegan" and "can I order a catering platter" from your website and setup interview, and texts you anything you need to handle. If you only get a call or two a day, it may not be worth it.

It takes the order request (what, how many, when, pick-up or delivery) and texts it to you. It doesn't take payment, so you confirm the order and collect payment your usual way.

No. Calso answers from your website, your Google listing and the setup interview. It doesn't connect to your POS or online ordering.

If they ask, yes. Calso says it's an AI assistant and never pretends to be a person.

More answers on the FAQ page.

Stop sending your cafe's callers to voicemail.

Set it up on your own number, usually in under 15 minutes. Start with only the calls you already miss.

From $99 a month · 30-day money back from your first payment · Cancel any time