Lost revenue, recovered
Missed call recovery for hospitality
The average Australian hospitality venue misses 38% of its inbound calls. Each missed call is worth around $90 in lost bookings, orders or catering. Calso either answers the call live or recovers it with an instant SMS.
Missed calls are an invisible revenue drain.
The Calso solution
A net under every ringing phone.
Calso is always the first responder. If it can't take the call itself, it sends an instant, personal SMS within 10 seconds: 'Hey, sorry we missed you — can I help? Are you after a booking, catering, or something else?'. Most callers reply, and a huge percentage become bookings.
First-ring pickup
Calso handles most calls before anyone in the venue even hears the phone.
Instant SMS recovery
Within 10 seconds of a missed call, Calso texts the caller with a contextual message matching the time of day.
Missed-call dashboard
See exactly how many calls you're missing, during which shifts, and how many Calso converts into bookings.
Instant follow-up
If a caller replies to the recovery SMS, Calso continues the conversation and books them in — no staff action needed.
38%
industry-average missed call rate
$90
avg. value of a single inbound hospitality call
72%
of missed-call recoveries convert to a booking via Calso SMS
How it works
Setup in under an hour. Running forever.
- 1
Connect your number
Forward or port your phone line — works with landlines, mobiles, and VoIP.
- 2
Choose your policy
AI picks up every call, or only when staff can't — it's your call. SMS recovery is always on.
- 3
Watch the dashboard
Every missed call, recovery SMS, and resulting booking is tracked and tied back to revenue.
Works with
Common questions
How is this different from voicemail?+
Voicemail expects the customer to make the effort — most won't. Calso reverses that: within 10 seconds of a missed call, the customer gets a personalised SMS that continues the conversation.
What if the caller is on a landline?+
Calso detects the number type and switches to an outbound callback attempt for landlines without SMS, or leaves a short voicemail offering a callback slot.
Does it work out of hours?+
Especially out of hours. Most hospitality bookings are made after 7pm. Calso is on 24/7.
Get missed call recovery for hospitality running in your venue.
Founding venues get early access, priority onboarding, and a direct line to the team. Limited spots.
Join the waitlist