AI voice agent
AI voice agent for cafes
Mid-rush, your phone rings 11 times before the barista can grab it. Calso handles every call — orders, supplier confirmations, catering enquiries — so the coffee keeps flowing.
The phone is the enemy of a 40-cup-an-hour rush.
The Calso solution
A voice agent that understands cafe operations.
Calso picks up the phone so your team doesn't have to. It knows your roast, your milk alternatives, your opening hours, your catering sheet, your suppliers. It handles the routine stuff and only pulls you in when something genuinely needs you.
Picks up during the rush
Every call handled on the first ring, no matter how busy the machine is. Baristas never touch the phone.
Talks to your suppliers
Confirms milk orders with Alternative Dairy, chases coffee deliveries, negotiates pricing. All on your behalf.
Handles catering quotes
Takes the enquiry, gets the details, sends a proper quote over email or SMS — while the phone call is still warm.
Knows your hours by venue
If you've got multiple sites, Calso routes calls by location and answers with the right hours, roast and menu.
18 hrs
avg. barista time returned per week
100%
supplier calls handled without interrupting service
3×
catering leads converted vs. voicemail
How it works
Setup in under an hour. Running forever.
- 1
Forward your cafe's number
Set up in 10 minutes with any Australian carrier.
- 2
Share your menu and suppliers
Roast, milks, catering sheet, supplier contacts. We prep Calso to sound like a member of your team.
- 3
Go live the same day
Calso starts answering. You get a dashboard of every call, what happened, and what's waiting on you.
Works with
Common questions
Can it handle our loyalty programme questions?+
Yes — if your loyalty data lives in Square, Lightspeed, or a connected CRM, Calso can look up accounts and answer points/rewards questions in real time.
Does it support multiple cafes?+
Yes. Calso routes each number to the right venue context and can maintain different menus, hours and voice styles per site.
How does it handle phone orders?+
Calso takes the order against your POS menu, applies modifiers, confirms pickup time, and can charge a card if you enable pre-payment.
Get ai voice agent for cafes running in your venue.
Founding venues get early access, priority onboarding, and a direct line to the team. Limited spots.
Join the waitlist