Calso for plumbers
Answers the phone when you're on a job with your hands full.
Calso is an AI phone answerer for Australian plumbers. When you're on a job and can't pick up, the call goes to Calso instead of voicemail. It answers questions about the areas you cover, your call-out fee and your hours from your own website and setup interview, takes the job details, and texts them to you straight away. You keep your own number.
From $99 a month · 30-day money back from your first payment · You keep your number
The calls plumbers miss
- You're under a sink or up in a roof space with the phone in your pocket.
- Calls come at all hours: a burst pipe at 6am, a blocked drain at dinner time, a quote request on Sunday.
- Someone with water through the ceiling is unlikely to wait for a callback. They ring the next plumber.
A missed call to your business
Calso answeredThe text you get
New job: Nadia, 0491 570 737, Brunswick. No hot water, electric system about 10 years old. Wants someone today.
Written example of a typical call, not a recording
What Calso does on those calls
- Takes the job: name, number, suburb or address, what's wrong and how urgent it is.
- Answers questions about the areas you cover, your call-out fee and your hours, from your website and setup interview.
- Texts you each job straight away, so you decide what to take and when.
- Says it's an AI assistant if anyone asks. It never pretends to be a person.
What it won't do
- It doesn't dispatch anyone or promise an arrival time. You decide.
- It isn't an emergency service. If your website tells people what to do in an emergency, like turning the water off at the meter, it can tell them that.
- It doesn't connect to ServiceM8, Tradify or other job software.
- It doesn't record calls, and it never guesses: what it doesn't know becomes a message for you.
How your business gets set up
- 01
Calso reads what you've published
Sign up with your business name. Calso reads your website and Google listing for your hours, services, prices and policies.
- 02
A short setup interview
Typed, or by voice if you'd rather. It covers what your website doesn't say, and how you want messages and requests taken.
- 03
Forward the calls you miss
You get your Calso number and choose a plan. Then set your phone to forward the calls you don't answer. Customers keep ringing your usual number.
Setup usually takes under 15 minutes, because Calso reads your website and Google listing first. Nothing is charged until you choose a plan. To undo it, turn call forwarding off.
From the Calso Directory
Plumbers in the Calso Directory
6,990
plumbers listed, in 101 cities and towns
24/7
the hours the typical one lists (96% list their hours)
14%
of 102 Google visits to plumbers' pages came while the business was closed
At least half the plumbers in the directory list themselves as open 24 hours, so their pages are rarely visited while they're "closed". Somebody still has to pick up at 2am.
The visit figure counts Google visits to business pages in the Calso Directory from Saturday 24 to Monday 26 October 2026, set against each business's listed hours in its own state's time. It was a weekend-heavy sample, so read it as a sign of when people look businesses up, not a rule for every week. Each of those visits was someone who might have called.
Where they're listed most: Sydney (1,835), Melbourne (1,385), Perth (671), Brisbane (621), Adelaide (378), Gold Coast (259). Listings and hours as published in the directory, October 2026.
Your directory listing needs no account. Calso, the phone answerer, is a separate paid service.
Which plan suits your business
Starter is sized for about 100 answered calls a month, roughly three a day. Start there if the phone only rings out when you're on a job. Go over and calls are still answered, with nothing cut off or charged extra, and you can move to Pro, sized for about 500, any time.
Starter
Suggested for plumbers$99 a month
Sized for about 100 answered calls a month.
Pro
$199 a month
or $1,980 a year ($165 a month)
Sized for about 500 answered calls a month.
Both plans are the same Calso. Go over and calls are still answered, with nothing cut off and nothing charged extra, and you can move to Pro any time. 30-day money back from your first payment. No lock-in, cancel any time.
Questions plumbers ask
It answers them and texts you the details straight away, any time of day. It doesn't decide what's an emergency or send anyone out: you do. If you don't do after-hours work, it can tell callers that and take a message for the morning.
Only prices you've given it, like your call-out fee. For a job quote, it takes the details (what, where and how soon) so you can quote.
No. Calso doesn't connect to job management software. It texts you the job and you schedule it.
No. You keep your number and forward the calls you miss to Calso. Customers ring the same number they always have. Turn forwarding off and it's back to how it was.
More answers on the FAQ page.
Calso for other businesses
Stop sending your business's callers to voicemail.
Set it up on your own number, usually in under 15 minutes. Start with only the calls you already miss.
From $99 a month · 30-day money back from your first payment · Cancel any time