Calso for physiotherapists
Answers the clinic phone while you're with a patient.
Calso is an AI phone answerer for Australian physiotherapy clinics. When you're mid-consult and nobody else can answer, the call goes to Calso instead of voicemail. It answers questions about your services, fees and referrals from your own website and setup interview, takes the appointment request, and texts it to you straight away. You keep your own number.
From $99 a month · 30-day money back from your first payment · You keep your number
The calls physiotherapists miss
- You're mid-consult, and in a small clinic there may be nobody else to pick up.
- New patients ring to ask if they need a referral, what an initial consult costs, and whether you take their health fund or care plan.
- People book around work, so they ring early, late and at lunch.
A missed call to your clinic
Calso answeredThe text you get
New patient request: Grace, 0491 572 665. Shoulder injury, initial consult, early mornings preferred.
Written example of a typical call, not a recording
What Calso does on those calls
- Answers questions about your services, fees, referrals, health funds, parking and hours, from your website and setup interview.
- Takes appointment requests: new or existing patient, the problem in their words, and the times that suit.
- Texts you each one straight away.
- Says it's an AI assistant if anyone asks. It never pretends to be a person.
What it won't do
- It doesn't give clinical advice or decide how urgent something is. Clinical questions become a message for you.
- It doesn't connect to Cliniko, Nookal or any practice software, and it doesn't check health fund cover.
- It doesn't record calls, and it never guesses: what it doesn't know becomes a message for you.
How your clinic gets set up
- 01
Calso reads what you've published
Sign up with your business name. Calso reads your website and Google listing for your hours, services, prices and policies.
- 02
A short setup interview
Typed, or by voice if you'd rather. It covers what your website doesn't say, and how you want messages and requests taken.
- 03
Forward the calls you miss
You get your Calso number and choose a plan. Then set your phone to forward the calls you don't answer. Customers keep ringing your usual number.
Setup usually takes under 15 minutes, because Calso reads your website and Google listing first. Nothing is charged until you choose a plan. To undo it, turn call forwarding off.
From the Calso Directory
Physiotherapists in the Calso Directory
4,902
physiotherapists listed, in 81 cities and towns
118 hrs
a week the typical one is closed, against about 50 open (97% list their hours)
46%
of 1,967 Google visits to pages in the Health & medical group came while the business was closed
Few physiotherapists in the directory open on Sundays, so weekend calls from people in pain wait until Monday unless something picks up.
The visit figure counts Google visits to business pages in the Calso Directory from Saturday 24 to Monday 26 October 2026, set against each business's listed hours in its own state's time. There were too few visits to physiotherapists' pages alone to quote, so it is the figure for the wider Health & medical group. It was a weekend-heavy sample, so read it as a sign of when people look businesses up, not a rule for every week. Each of those visits was someone who might have called.
Where they're listed most: Sydney (1,400), Melbourne (1,046), Brisbane (476), Perth (450), Adelaide (283), Gold Coast (201). Listings and hours as published in the directory, October 2026.
Your directory listing needs no account. Calso, the phone answerer, is a separate paid service.
Which plan suits your clinic
Starter is sized for about 100 answered calls a month, roughly three a day. Start there if the phone only rings out when you're with a patient. Go over and calls are still answered, with nothing cut off or charged extra, and you can move to Pro, sized for about 500, any time.
Starter
Suggested for physiotherapists$99 a month
Sized for about 100 answered calls a month.
Pro
$199 a month
or $1,980 a year ($165 a month)
Sized for about 500 answered calls a month.
Both plans are the same Calso. Go over and calls are still answered, with nothing cut off and nothing charged extra, and you can move to Pro any time. 30-day money back from your first payment. No lock-in, cancel any time.
Questions physiotherapists ask
No. It doesn't assess symptoms or say whether someone needs to be seen urgently. Clinical questions become a message for you to answer.
No. Calso doesn't connect to practice management software. It takes the appointment request and texts it to you, and you book it.
Only from what you've given it. If your website or setup interview says which funds you work with and how care plans work at your clinic, Calso can say that. It doesn't check anyone's cover.
If they ask, yes. Calso says it's an AI assistant and never pretends to be you or your receptionist.
More answers on the FAQ page.
Calso for other businesses
Stop sending your clinic's callers to voicemail.
Set it up on your own number, usually in under 15 minutes. Start with only the calls you already miss.
From $99 a month · 30-day money back from your first payment · Cancel any time