Calculator
Estimate the monthly hit from no-shows and what a tighter confirmation loop would claw back.
No-shows typically run between 3% and 15% of bookings in Australian hospitality, depending on venue type and neighbourhood. This calculator helps you size the hit and the recoverable upside.
Lost per month
$7,072
Lost per year
$84,864
Recoverable per year
$46,675
A no-show isn't just the lost table for one seating — it's also the walk-in you turned away because the table was booked, the labour you staffed to cover the cover, and the product you prepped that won't sell. Conservative industry estimates put the true cost per no-show at roughly 1.3× the bill size that booking would have produced.
Research from Australian booking platforms consistently shows well-timed confirmation touchpoints (48h + day-of + 2h-before) reduce no-shows by 40–70%. The honesty signal — 'someone will notice if I don't show up' — is doing most of the work, not the message content itself.
Calso owns the full confirmation cadence — SMS at 48h, voice call at 2h for high-risk bookings, automatic waitlist promotion when a guest declines, and intelligent retry on silence. Customers typically see no-show rates drop from 8–12% to under 4% within a month.
Join the Calso waitlist and we'll show you the same numbers with your actual venue data — with a path to start recovering them in the first week.
Join the waitlist