Calculator
Punch in your numbers and see what the phone rack is quietly costing you. Honest defaults, adjustable to your venue.
Most Australian hospitality venues miss between 25% and 50% of inbound calls during service — and each missed call is a real booking, a real order, or a real table. This calculator gives you a weekly and annual cost estimate based on your venue's own numbers.
Lost per week
$840
Lost per month
$3,650
Lost per year
$43,680
A missed call isn't just the lost call — it's the lost booking plus the caller who goes to the restaurant that picked up. If your average booking spends $75 and you miss 15 calls a week where even a third would have converted, that's roughly $375 a week or $19,500 a year of revenue walking across the road. The phone is still the highest-intent marketing channel your venue runs; losing it is disproportionately expensive.
Industry data from Australian booking platforms and our own customer data suggests: 25–35% miss rate for well-run cafes during service; 35–50% for restaurants during Friday/Saturday dinner; 50–70% for bars during the 6–9pm rush. If your team is answering every call, you're either very small or over-staffed on the phone.
Calso picks up every call, 24/7, in your accent, with your menu and booking system already loaded. Callers don't go to voicemail, don't get bounced to a front-of-house staff member during service, and don't hang up to call the next venue. In practice customers see their miss rate drop from 30–50% to under 5% within the first two weeks.
Join the Calso waitlist and we'll show you the same numbers with your actual venue data — with a path to start recovering them in the first week.
Join the waitlist